Face Shield Support

Kids Face Blur · Privacy Policy

Face Shield finds every face in a photo and mosaics them before the picture is saved, so you can post family photos without exposing anyone. Everything runs on your iPhone — no uploads, no accounts, no analytics.

Getting help: email liangsx.168@gmail.com with your iPhone model and iOS version. Because the app collects nothing, we cannot look up your usage — a description (or screenshot) of what you saw is what actually unblocks us. Please don’t send photos of children.

How it works

  1. Pick a photo, or take one.
  2. Face Shield detects every face and shows the masked result. The banner tells you how many faces are still detectable — 0 faces left means it is safe to post.
  3. Tap Save Photo. The masked image is written to your Photo Library as a new photo; your original is never changed.

Frequently asked questions

The banner says a few faces still stand out. What does that mean?

Some faces are very small, heavily angled, or partly covered, so one mosaic pass may not be enough to make them unrecognisable to a face detector. Face Shield automatically re-blurs those areas. If a face is still flagged, cover it yourself with Add a spot before saving — a mosaic that a detector can still read is not a mask, so the app refuses to export while any face survives.

Mosaic or Solid — which should I use?

Mosaic gives the classic pixelated tiles; Solid is an opaque block, which is the safest choice for very small or blurry faces. Both go through the same verification pass.

What are “Hide my kid” and “Keep my kid”?

Both start from “mask every detected face”, because a missed face is the only mistake you cannot undo.

I saved a photo — where did it go?

Masked images are saved as new photos at the top of Recents in your Photo Library. Location data (EXIF GPS) is stripped from the masked copy. Your originals are untouched — the app holds add-only photo permission, so it cannot modify or delete anything you already have.

Does it upload my photos anywhere?

No. There is no backend and no network permission in the app. The only connection it ever makes is Apple’s own StoreKit call when you buy or restore an unlock.

What is free, and what does unlock cost?

You can mask and save 3 photos for free, with no sign-up. After that: $4.99/week, $24.99/year (with a one-month free trial), or $59.99 one-time lifetime. Prices may vary by store region.

I paid, but the unlock screen still shows up.

Tap Restore at the bottom of the unlock screen. Purchases are tied to the Apple Account that made them, so make sure that account is signed in on this device. If it still fails, email us with your App Store receipt and we will sort it out.

How do I cancel or get a refund?

Subscriptions are billed by Apple. Cancel or manage them in iOS Settings → App Store → Subscriptions. Refund requests go through Apple Support at reportaproblem.apple.com — we never see or hold your payment details.

Does it work on iPad?

Version 1.0 is iPhone-only (iOS 16.0 or later). iPad support is planned.

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